Is DoD getting this right? If so, how do we know? If not, what needs to change to get it right?
Information extracted from AIIM community tells us what is required for "Implementing a Knowledge Management Program for the U.S. Army".
These principles hold true for all complex organizations to include the Marine Corps. Lets take a quick dive into some of the details.
Article access 13 December 2013 written by Art Schlussel, CKM®, CDIA, ECMs
The Secretary of the Army and Army Chief of Staff signed a memorandum titled Army Knowledge Management Principles (http://www.army.mil/ciog6/docs/AKMPrinciples.pdf ) on July 23, 2008. The memorandum clearly states that KM principles have implications for all Commands and Army organizations. All soldiers (including National Guard, reserve, and civilians) will now have to understand KM competencies and how to apply them. The first of the 12 Army KM principles is to train and educate KM leaders, managers, and champions, but on what body of knowledge do you base KM training and education?
Army KM Principles
1. Train and educate KM leaders, managers, and champions.
2. Reward knowledge sharing and make knowledge management career rewarding.
3. Establish a doctrine of collaboration.
4. Use every interaction whether face-to-face to virtual as an opportunity to acquire and share knowledge.
5. Prevent knowledge loss.
6. Protect and secure information and knowledge assets.
7. Embed knowledge assets in standard business processes and provides access to those who need to know.
8. Use legal and standard business rules and processes across the enterprise.
9. Use standardized collaborative tool sets.
10. Use Open Architectures to permit access and searching across boundaries.
11. Use a robust search capability to access contextual knowledge nd store content for discovery.
12. Use portals that permit single sign-on and authentication across the global enterprise including partners.
Are you doing KM successfully?
Who is doing KM Successfully?
We often asked, who is doing KM successfully? This post is a copy of an article on a few organization in Europe that are succeeding according to European standards. Hint Hint - These would serve as great models for your organization. The most important aspects from my point of view is the key dimensions used for the measurement and the standardization by a world reach organization "The MAKE research program consists of the annual Global MAKE study -- the international benchmark for world-class knowledge organizations -- and Asian, European, Chinese, Hong Kong, Indian, Indonesian and North American studies."
Nov. 3, 2011, 5:05 a.m. EDT
Teleos Names Europe's Most Admired Knowledge Enterprises
LONDON, Nov 03, 2011 (BUSINESS WIRE) -- Teleos, in association with The KNOW Network, has announced the Winners of the 2011 European Most Admired Knowledge Enterprises (MAKE) study. This year's 8 European MAKE Winners are (in alphabetical order):
-- Accenture (Ireland)
-- Banco Santander (Spain)
-- BMW (Germany)
-- Royal Dutch Shell (the Netherlands)
-- Schlumberger (France/the Netherlands)
-- Siemens (Germany)
-- Syngenta (Switzerland)
-- Telefonica (Spain)
A panel of European-based Fortune 500 senior executives and internationally recognized knowledge management / intellectual capital experts selected the Winners. The panel rated organizations against the MAKE framework of eight key knowledge performance dimensions -- visible drivers of competitive advantage and intellectual capital growth:
-- Creating an enterprise knowledge-driven culture
-- Developing knowledge workers through senior management leadership
-- Maximizing enterprise intellectual capital
-- Creating an enterprise collaborative knowledge sharing environment
-- Creating a learning organization
-- Delivering value based on customer/stakeholder knowledge
-- Transforming enterprise knowledge into shareholder/stakeholder value
Siemens was recognized as the Overall Winner of this year's European MAKE study. This is the fourth time that Siemens has been the Overall European MAKE Winner. The 2011 European MAKE panel cited Siemens for developing new products/services/solutions (1st place), maximizing enterprise intellectual capital (1st place), creating value from customer/stakeholder knowledge (1st place), and transforming individual/enterprise knowledge into shareholder value (1st place).
Contact Teleos for the free "2011 European MAKE Report" Executive Summary.
Teleos, an independent knowledge management and intellectual capital research firm, administers the MAKE program. The KNOW Network is a Web-based global community of organizations dedicated to achieving superior performance through networking and best practice knowledge sharing.
The MAKE research program consists of the annual Global MAKE study -- the international benchmark for world-class knowledge organizations -- and Asian, European, Chinese, Hong Kong, Indian, Indonesian and North American studies.